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When we ask something of a person and threaten negative repercussions if she doesn’t comply, we're making a demand. Demands limit the possible responses and reduce joyful participation. Instead, look to find mutually satisfying resolutions. And look for ways to change your demand into a request. Read on for more.

Miki responds to a participant’s question concerning fear of consequences when speaking with a manager at work. In this excerpt, she delves into the topic of choosing to inhabit nonviolence in the workplace, affirming that fear and nonviolence are incompatible, and that nonviolence is a powerful alternative to our habitual Fight, Flight, Freeze responses.

How does change take place?  In this brief segment, Miki explores the three key ingredients that make change possible for individuals as well as for societal change.

Living Compassion, for Robert, represents the spirituality that resides in every aspect of Nonviolent Communication. Its foundational principles are represented by three primary qualities or states of being: clarity, compassion and empowerment.

In this course you’ll explore – and practice – how the unfolding of inner clarity opens your way to compassion, which further unfolds into empowerment. Throughout this unfolding process, Robert will include maps and tips for shifting your everyday life from one that is relatively limiting to a life that is both transformative, healing and liberating.

When you have intrusive thoughts about yourself and feel ‘crummy,’ Ike recommends using the Chooser / Educator map as a guide to lead you out of the primitive part of your brain and back to your prefrontal cortex. Both the Chooser and the Educator want to contribute to your well being, but in different ways. This map facilitates having a positive conversation with them.

Unappreciated, Judged, Disrespected, Offended, Manipulated ... people use these words to describe feelings but these are all words that describe interpretations instead. They're also words that get people's backs up. Talk about unproductive! The solution? Develop a vocabulary of feelings so you can minimize defensiveness in others and facilitate connection.

The purpose of boundaries is to prevent harm to yourself and others. You decide what you are available for and what you are not. Boundaries are a clear expression of limits that keep your heart open no matter what.

Listen to Mary tackle one of the greatest challenges of facilitating an NVC group: How do you deal with hecklers and people you don't like? Mary offers insightful tips and helpful guidance.

CNVC Certified Trainer Miki Kashtan talks with radio show host Hollis Polk about strategies for communicating with family members whose political views oppose our own.