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I want to hear others through the lens of the meaning their actions have for them rather than through the effect their actions have on me. The very root of empathy resides in this fundamental shift. Whenever someone’s actions are at odds with our own needs, most of us, most of the time, do the latter. In that way, we keep our attention on ourselves rather than on the other person. We cannot be in empathy when we are focused on how things affect us. Miki Kashtan poignantly shares about the challenges of empathizing with another when we really don't understand their actions.

Ask the Trainer: Can you help me connect with my needs behind the protective use of force I use with my children?

When someone doesn't want to talk some options include releasing your attachment to the strategy you want, asking about and affirming with empathy their reasons for not talking, looking for what support could be helpful to shift to more openness, letting go, and grieving. Read on for more on this, including possible reasons for why they might not want to engage on it.

Jim and Jori offer practical tools to help us develop patience through a process they call WAIT: Wake up, Accept, Insight, Take a step.

What if you work in construction or someplace that you are concerned would not to be open to bringing in Nonviolent Communication(NVC)? The answer depends on what you mean when you say, "Bring NVC into business."

When we are transparent about our concerns, brainstorm solutions together, and look towards making a decision with the other person, we can increase understanding, partnership, and mutual support. This invites people to work on the same issue from the same direction, collaboratively seek solutions, and tap a deeper wisdom. In the end, the future survival of our species depends on this kind of active interdependence.

Trainer Tip: In a Compassionate Communication process, we believe there are enough resources in the Universe to meet all of our needs. Most people are stumped because they can only see one strategy for meeting a need. Identify one need that you would like to experience more of and make a list of at least five strategies for meeting it today.

The purpose of boundaries is to prevent harm to yourself and others. You decide what you are available for and what you are not. Boundaries are a clear expression of limits that keep your heart open no matter what.