Trainer Tip: Make a specific, doable request of at least two people today. Be sure to ask for what you want, not what you don't want. Think of making the request as a gift of opportunity for people to contribute to you.

John Cunningham provides support to deepen your understanding and practice of NVC, including a sketch of the participatory and onlooker modes of consciousness, lists of feelings, needs and sample dialogues.

Ask the Trainer: “I heard a trainer say once that the ‘to be’ verbs aren’t really needs, such as to be heard, to be understood or to be valued. Can you help me understand why not?”

Trainer Tip: Requests include a specific action to help us get our needs met. If we have a complaint or in conflict, and we don’t make specific requests, people are left guessing and/or wondering about what will meet our needs. Our chances for getting our needs met can then become limited. Instead, try ending with a request to let the other person know exactly what you would like to happen.

Disappointment emerges when there is a gap between what we want, expect or hope for, and what is happening. When this occurs it can be tempting to make someone or the situation wrong. Instead, rather than pushing against the flow of life we can rejoin it, non-judgmentally notice our observations and feelings. Plus we can nurture acceptance and mourning. We can also remember that what's happening isn't permanent.

Mary explains the value of expressing ourselves honestly. Watch as Mary uses the 4-step Nonviolent Communication process to express needs clearly, honestly and compassionately. She follows with concrete examples to help you anchor your learning process to deepen your authenticity and honest expression skills.

Making decisions from overwhelm can be costly for you and others. Instead, to get distance name overwhelm as it comes. Apply self-compassion. Be suspicious of your impulse to withdraw. Find ways to meet your needs. Tell others about your overwhelm. This may allow more support, connection and trust-building. Plan what to do to meet your needs next time you're overwhelmed. Tweak your plan.

In this awareness exercise, Jesse approaches NVC from a Tai Chi or Zen perspective, enabling you to witness what is in relationship to a specific focus. He draws attention to the lived experience of an object rather than using words as a substitute for the felt experience.

What's the real reason you choose to talk about something or not? "Privacy" can become a misplaced label that's used to hide harmful behaviour. Secrets typically come from reactivity -- and can carry shame, fear or threat of harm, and take a toll. And yet, if something private gets mislabeled as a "secret" it can also trigger shame and fear. The key to all this may be in relating to privacy from a place of clear differentiation, boundaries, agency, care and discernment.

Don’t know how to effectively work through differences with others in your organization? You are not alone… Like most of us, you simply lack the training and skills – and that’s what you’ll acquire listening to this course recording. Join Miki and learn specific tools and tips that work – for everyone!