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Trainer Tip: Requests include a specific action to help us get our needs met. If we have a complaint or in conflict, and we don’t make specific requests, people are left guessing and/or wondering about what will meet our needs. Our chances for getting our needs met can then become limited. Instead, try ending with a request to let the other person know exactly what you would like to happen.

Certified CNVC trainer Roxy Manning, Phd, answers a question: how to create a safe space for a first time group working on power and privileges ?

Trainer Tip: The Nonviolent Communication process strengthens our ability to remain human, even under trying conditions. It provides tools to promote peaceful living on a daily basis. Be aware today of the times that your behaviors or attitudes promote distrust and self-protection, rather than compassion and humanity.

How do we talk to ourselves and with others about polarizing topics in a way that's supportive? Seek to understand and be understood rather than press for agreement. Bring mindfulness into the conversation. Slow down and use structure to support everyone. Release knowing the solutions, answers or outcomes. Keep focus on shared universal needs. From this place we can say what's in our hearts and minds, and trust the process.

Gratitude keeps us connected to what is working, rather than dwelling on what is not working. As a celebration – gratitude keeps us connected to the natural joy of giving. Receiving gratitude also serves the function of feedback, and lets us know that we are effectively contributing.

Listen to this interview with Gregg Kendrick and one of his clients to learn how to successfully introduce NVC into an organization that is unfamiliar with the concept. Gregg’s client, Dale Neikirk, will be sharing how NVC has supported and improved the results of his insurance company, through Gregg’s masterly facilitation.

Trainer tip: Feelings of hurt, anger, fear, and resentment can often sound alike. Fear and excitement have the same physiological effects on us, and are often expressed in the same body language. Clearly and specifically naming our emotions and the intensity level can help us resolve conflicts, with a much greater opportunity to get our needs met.

When you want to be heard, first check if your listener is available. This honors yourself, and the other person’s choice about listening. You need to be clear about wanting a particular quality of listening, and that you are willing to wait if that isn’t available in the moment. Read on for how to ask for listening in a way that can build trust that your request isn't a demand.

Developing our own teaching exercises is a powerful consciousness-building process that eventually helps us clarify our own way of learning and to develop our unique style of teaching.

Trainer Tip: It's impossible to value other people’s needs and remain compassionate if we simultaneously harbor judgments. If we're willing to shift this behavior we can translate our judgments into acknowledging how something affects us. Once I got into the habit of this, my judgments began to subside dramatically. It became easy to love people and feel compassion for them, and I experienced a freedom I had never known before.