Browse the NVC Library

Learn when to use the two types of requests in the practice of Nonviolent Communication: Action Requests and Connection Requests. Both are important when working through conflict or difficult situations and for building connection.

Try this four step exercise for making connection requests to support understanding, and to learn what effect your words had on the listener. In this exercise you'll choose a situation where you have clarity about what outcome will really work for you (your solution request), but where you imagine your desired outcome may not work for the other person, and/or are not sure there is sufficient connection for mutual trust.

Telling yourself to be a certain way or have more of a certain quality (like courage), is a set-up for self-criticism and possibly freezing or avoiding. Instead, access effective action by asking yourself questions like: "If I could be or have that, what actions would be different inside or out?" "If I could be or have that, what needs would be met and knowing those are the needs, what could I do or ask for that would meet those needs?"

Trainer Tip: Violence results from thinking that others caused our pain and deserve to be punished. The cause of our feelings is related to our own needs in the moment. What happened is the stimulus. Notice this when you are tempted to blame other people for your feelings, and try to discover your unmet needs.

Trainer Tip: Tap into feelings, needs and requests for greater self connection with the six steps in this worksheet.

Differentiation is being who you are in the presence of who they are. Its a process of connecting to and honoring your own experience, acting in integrity with your values, and engaging in collaboration with others to meet needs. If you're happier when you are not in an intimate relationship you may have developed your individuality but likely have difficulty with differentiation. Learn core skills and behaviors that support differentiation.

Experience the remarkable healing power of self-empathy, guided by CNVC Certified Trainers, Mary Mackenzie and Raj Gill. In this audio course, the trainers lead participants through a demonstration and then supplement the learning with discussion and answers to questions.

Conflict is normal and natural and yet we are still often surprised by it and unprepared to deal with it. You will come away from this session with the tools for creating simple agreements with your group about what to do when conflict arises.