In this video download, expert parent trainer and author of Parenting From Your Heart, Inbal Kashtan responds to the age-old question: "Why do children do things to annoy parents?"

In this written transcript of a live presentation, Inbal Kashtan shares how she first became aware of poverty. She explains how empathy is a vital and powerful force for creating peace in our world today, and a powerful means of creating a world that works for all of us.

In this compelling interview with Liv Larsson, CNVC Certified Trainer from Sweden, the NVC concept of enemy images — how they develop, what they represent and how they affect our relationships with others and self — is explored.

Ask the Trainer: An NVC Academy member from Bosnia asks: "Is the NVC process truly effective in places where so much violence has occurred and people's pain is very deep?"

• Ask the Trainer: “I would like some suggestions on how to interact with a member of the practice group I started. This individual speaks and acts in a manner I interpret as angry and controlling.”

Ask the Trainer: "Could you explore why people 'talk too much' and how I could connect with them and myself empathically when I'm also talking too much?"

Ask the Trainer: "I recently attended an NVC workshop where the focus was entirely upon empathy, and expressing honestly was not covered. Aren't empathy and honesty both vital NVC components?"

Miki Kashtan hosted Living Room Radio Show on KPFA Radio 94.1FM in Berkeley, California, USA. Listen as she works with a caller who outlines a conflict between two people who are crucial to the cohesiveness of a dance troupe and asks, “What do you do when you see a conflict between two people in a group, when you are not directly involved?” Miki starts by acknowledging the challenge of mediating a conflict when you have not been asked to do so. In such a situation, she recommends that people speak from their own experience and then outlines how one could do this.

Miki Kashtan hosts Living Room Radio Show on KPFA Radio 94.1FM in Berkeley, California, USA. Listen as she works with a mother who is experiencing a strained relationship with her recently married daughter after a verbal “attack” from the daughter. Miki guides the caller to connect with her feelings of fear and her needs for ease of connection, and to further connect with her daughter’s needs.

In this audio recording, Miki demonstrates how to stay in a dialogue when you don't trust someone's "yes," how to equalize power between people and how to allow space for others to say "no" to our requests.